Privacy

Last updated 31 October 2026.

This notice says what Grampus (Pty) Ltd keeps about the people it deals with, why, where, for how long, and what you can do about it, as South Africa’s Protection of Personal Information Act (POPIA) requires.

Using CopyCub? The families who use it are covered by CopyCub’s own privacy notice, which says exactly what the game and the parent’s side keep. This page is about the company and this website.

Who is responsible

Grampus (Pty) Ltd, registration number 2026/860544/07, is the responsible party for your information, at 814 Mary Ethel Street, Moreleta Park, Pretoria, Gauteng, 0044. For questions and requests about privacy, write on the contact page and choose “Privacy and your information”.

This website

It sets no cookies and carries no advertising or analytics trackers. These services see your visit:

• Cloudflare, which serves the pages, sees your internet address and what your browser asks for, and keeps that briefly to run and protect the service.
• Google Fonts, which serves the lettering, sees your internet address when your browser fetches it.
• On the contact page, Cloudflare Turnstile checks that the person sending a message is a person, from what your browser tells it.

What we keep

• If you write to us, by email or on the contact page: your name and email address, what you wrote and our answer, in our mailbox, so we can answer and keep track. The contact page keeps nothing itself: an email service delivers the message to our mailbox.
• If you supply us or work for us: your name or business name, contact details, banking details for paying you, the agreement and the invoices, and your tax and VAT numbers where the law needs them.
• Directors and shareholders: what the Companies Act requires us to keep and file with the CIPC.
• CopyCub’s families: as CopyCub’s privacy notice describes; that notice is the one that applies.

Why

Only to run the company: to answer you, to buy from and pay the people we work with, to keep the books, and to meet what the Companies Act, the tax laws and other laws require of us. We do not sell your information, and we do not use it for marketing.

Who else handles it

Services that work for us, bound by agreement to keep it safe and use it only for us: the email service that holds our mailbox, our bank, and our accountant. We give information to SARS, the CIPC and other authorities when the law requires it. Some of these services are outside South Africa, and we use them only where the law allows information to go there.

How long

As long as we need it for the reason we have it, and then as long as a law requires: accounting records and the company’s own records for the years the Companies Act and the Tax Administration Act set (generally five to seven). What you write to us is kept while it is useful to answer you and for any follow-up.

Keeping it safe

Everything travels encrypted, and only the people who run the company can reach it, behind their own sign-in. If a breach ever touched your information, we would tell you and the Information Regulator.

Your rights

You can ask what we hold about you, have it corrected or deleted, and object to how we use it: write on the contact page. How to ask for a record is set out in our PAIA manual. If you are not satisfied, you may complain to the Information Regulator (inforeg.org.za).

Changes

If this notice changes, this page says so and its date moves.